Welcome to NDAX Login Guide
Welcome to the official NDAX® login help center. Whether you’re a first-time user or a returning crypto trader, this page will walk you through everything you need to sign in to your NDAX account smoothly, securely, and confidently.
NDAX (National Digital Asset Exchange) is a Canadian-based crypto exchange offering robust security, user-friendly features, and access to major cryptocurrencies like Bitcoin, Ethereum, Solana, and more. Let’s dive into how you can sign in safely and fix any login issues.
Go to NDAX Login
Step-by-Step: How to Log In to NDAX
- Visit the NDAX Website: Go to the official site https://ndax.io.
- Click “Log In”: On the top-right corner of the homepage, click on the Log In button.
- Enter Your Email and Password: Input the email address you registered with and your NDAX account password.
- Two-Factor Authentication (2FA): NDAX uses 2FA for added security. Open your authenticator app (like Google Authenticator) and enter the 6-digit code.
- Access Your Dashboard: Once verified, you’ll be directed to your NDAX trading dashboard, where you can deposit, withdraw, and trade crypto assets.
Troubleshooting NDAX Login Issues
If you're having trouble logging in, don't panic. Here's how to troubleshoot common NDAX login problems:
- Forgot Password: Click on “Forgot Password?” on the login screen. Enter your email to receive a reset link. Follow the instructions to set a new password.
- Incorrect 2FA Code: Ensure the time on your phone is synced correctly. 2FA apps rely on accurate time settings.
- Browser Compatibility: NDAX works best on updated browsers like Chrome or Firefox. Clear your cache and cookies if the login page doesn’t load properly.
- Locked Account: Too many failed attempts can temporarily lock your account. Wait 15 minutes and try again, or contact NDAX support for assistance.
Security Tips for Safe Login
NDAX places high importance on account security. Follow these best practices:
- Enable Two-Factor Authentication: This adds a second layer of security, making it hard for hackers to access your funds.
- Use a Strong Password: Combine uppercase, lowercase, numbers, and symbols. Avoid using the same password across platforms.
- Check the URL: Always verify the website address is https://ndax.io. Avoid clicking suspicious email links.
- Watch Out for Phishing: NDAX will never ask for your password or 2FA code via email or phone.
- Log Out When Done: Especially on shared or public computers, always log out after your session.
Logging In from Mobile Devices
NDAX also supports login through mobile browsers. Here’s how:
- Open your mobile browser and visit https://ndax.io/login.
- Enter your email and password.
- Input your 2FA code from your authenticator app.
- You will be logged into your dashboard to view your portfolio or make trades.
Note: Currently, NDAX does not offer a native mobile app. Use the mobile web version, which is responsive and secure.
Recovering Your NDAX Account
Lost access? Here's what to do:
- Reset Password: Use the “Forgot Password?” link to reset it.
- Lost 2FA Device: Contact NDAX Support via their Help Center. You may need to verify your identity.
- Account Compromised: Immediately email support@ndax.io and explain the issue. They will help you secure your account.
Get Help from NDAX Support
If you're still stuck or experiencing technical issues, NDAX offers excellent customer support. You can: